Sorting through ePort: Part 3 of 3

Before break, we covered how to create an ePortfolio and how to add artifacts to the portfolio. We’ll bring the tutorials to a close with information about submitting work to a professor and viewing feedback.

Submitting Work For Assessment

1. After uploading your work to Eport, you must then submit the artifact to your professor. First, click the “Submit” button on the upper right corner of the screen.

2. Type your instructor’s name into the text field and choose the correct name when it appears.

3. Finally, you will see a screen confirming that your assignment has been successfully submitted. This will allow you to double check that the information has been submitted to the correct class and professor.

Viewing Results

1. Once your assignment has been graded, you can log back into ePort to check your results. First, find the “Work” dropdown menu at the top right of the screen. Click on “My Results.”

2. This will bring you to a list of all of your assignments that have been assessed on Eport. Find the correct assignment and click on the “Actions” drop down menu.

3. From there you can view the details of the assessment, which will show scores and comments. You can also view details of the assignment by clicking on the plus sign on the left.

Classroom Trouble? Three Ways To Get Help

Having a technology question in your classroom? There are three ways to contact Champ Support so you can choose the quickest and most convenient route to getting help.

  • If it’s an emergency, call us and we’ll be there within 15 minutes.
  • If it’s not an emergency, but still needs to be fixed, email us, or put in a job ticket with Service Desk.

Receiving a job ticket via Service Desk is the preferred method at Champ Support, but any of these notification options will work! If you don’t know how to submit a job ticket with Service Desk, take a look at the quick instructions below.

Submitting a Job Ticket to Champ Support:

1. Visit
2. Enter your Champlain username and password in the required fields and log in.
3. Click the expand arrow next to the “Create Request” button in the top left and select “New Request” out of the drop down menu.New Request4. Enter a brief title for your issue in the “Subject” field, and provide a detailed description in the “Description” field.
5. Feel free to provide as many additional details as you wish using the optional text and drop-down boxes to allow us to better serve you.  You may also optionally attach a screen shot or photo of your issue using the “Attach File” feature.
6. Click “Add Request” to submit your ticket!

You can also review the status of your open tickets within Service Desk.

As a reminder, you may also call or e-mail to report an issue and open a ticket with us.

Connecting Windows 7 PCs to Champlain Wireless

Ever had trouble connecting your PC to Champlain’s wireless network? Next time you run into that issue, you’ve got a solution right at your fingertips as long as you’re a little tech-savvy and can find a computer with an internet connection nearby. The computer Helpdesk has generated instructions for connecting your Windows 7 computer to champsupport wireless. Here’s the link: Connecting Windows 7 PCs to Champlain wireless

As always, if you can’t solve the problem on your own, don’t hesitate to pick up the phone and call us at 860-2710 or stop by Rowell Annex.

Also, if you were following the PIPA and SOPA debates a few weeks ago, then be sure to check out details on the Intellectual Property discussion happening February 17th in the Hauke Lounge.

Navigating Online Tutorials

Looking for a quick fix to some of your most basic tech questions? Champ Support has an ever-growing list of tutorials of our most common questions from customers. Visit our Tutorials page to find more information on these topics:

Can’t find the topic you need? Contact us with your question!

Faculty and Staff: PGP 10.2.0 update

Recently, the IS department performed an update to our PGP Encryption server. Users with PGP encrypted laptops will begin to see prompts asking them to perform an update to PGP. This update can be postponed by selecting the “Remind Me Later” option.

If you would like to perform the upgrade, please follow this step-by-step guide (click for full instructions with images)


  1. After logging into your laptop, a “PGP Desktop Automatic Update” screen will pop up after 3-5 minutes of use. Click Install.
  2. Once you click install, the PGP Desktop Installer will begin to run. During the installer, you may be prompted to close certain applications like Microsoft Word or Internet Explorer. If so, close these windows and then select “Retry” from the PGP Desktop screen. * If you are a Windows 7 user, you will see an extra screen from the User Account Control asking for you to give PGP Desktop permission to install. Click “Yes
  3. Once it’s done installing, you will see a screen asking you to restart your computer. Click Yes to restart your computer automatically.
  4. Your computer will then begin to shut down. Once it restarts, you will see the original, grey PGP screen asking for your passphrase. Enter in your PGP password, and log into your computer like normal.
  5. Once your computer is fully booted up, please restart your computer again by clicking Start > Shutdown and selecting “Restart” from the drop-down menu. Your computer will begin to shut down.
  6. Once it restarts, you will see a new, grey PGP screen with sections for user name, passphrase, and domain.  Your username will be in this format: “lastname, firstname” (all lowercase) without quotations. (Example: morrill, colby). Press the “Tab” key on your keyboard to drop your cursor down to the next textbox for Passphrase. Your passphrase will be your original PGP password that you entered in for Step 4. *Note: There is no longer an option to display your password on the screen. Once you finish typing in your password, press “Enter”. The grey PGP screen will disappear and you will be brought to your normal Windows login screen.
  7. Once you log in, a PGP Desktop screen will pop up asking you to select 5 questions/answers. This is related to password recovery, and was something you needed to do with your first setup of PGP in the past. Follow the on-screen instructions to complete the PGP setup.

Setting up Mymail on Your Smart Phone

Looking to set up Mymail on your smart phone, so you can check your email on the go? Set up takes only a minute, regardless of whether you have an iPhone, Blackberry, or Android. Since phones are changing and updating about as fast as we can write about them, here are some directions that should help you set up Mymail on whatever type of smart phone you have.

Key Steps for Setting Up Mymail:

  • Open the mail app on your phone. If it’s the first time you’re opening it, you’ll go straight to set up, but if you already have email set up, you’ll need to add a new account.
  • You will be prompted to choose a mail provider. Choose Microsoft Exchange (not POP3 or IMAP).
  • When prompted for you email account information, enter your Champlain email address and password.
  • When prompted for the server, enter “”
  • For the domain, enter “”
  • If the option is available, use secure connection.

Of course, if you have any trouble getting your account set up, stop by Rowell Annex for help!

How to Advertise on the Champlain Compass

We’ve been blogging about the Champlain Compass page, featured all over campus on our recently added flat panel monitors, but we’ve yet to touch on one of its best services: hosting your advertising.

The Compass will host ads from all Champlain College community members (students, faculty, and staff). Student Life is in charge of the content that appears, and they accept informative images about an event or club, personal work you’d like to be displayed across campus or relevant, current news items about our Champlain community. They review submissions every weekday morning.

If you’re submitting an ad for an event, it should be submitted at least 48 hours prior to that event to guarantee broadcasting beforehand.

There are two spots on the compass submitted ads will appear. They are circled below:

You don’t need any graphic design experience, ads can be simple and to the point. Using programs like Microsoft PowerPoint or Publisher give you easy templates to start out with and provide decent tools for crafting an effective, informative advertisement.

To submit content for potential advertisement, head over to the Emergent Media Center webpage.

On the form you’ll find information on how to apply for one of the two windows where ads are shown and what file sizes and formats to use. You can even choose a preference on what time of day it will be displayed.

If there are any questions about this process or the Compass as a whole, contact the Compass team at